VIRTUAL: DSM Forward: Customer Service in a World Affected by COVID-19
Date and Time
Thursday Jun 4, 2020
10:00 AM - 11:00 AM CDT
Location
This event will take place via Zoom. The event will be recorded and made available afterwards on the Partnership website.
Fees/Admission
There is no charge to attend this Zoom meeting. A link will be sent to you after you register for the event.
REGISTER HERE
Website
Contact Information
Kim Fankhauser
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Description
The pandemic has changed everything, and how our customers view us and what they expect are no exception. In this 60 minute webinar, we’ll examine where your customers are coming from, their new expectations, and how to bridge the gap if what they want isn’t what you can deliver.
Your presenter: Drew McLellan is a 25+ year agency owner (McLellan Marketing Group) and has been the Business Record’s marketing columnist for nearly two decades. He’s written several books, been a speaker at Content Marketing World, Inbound and many other marketing conferences and will give you the straight scoop on what to do next to make sure you not only survive the pandemic, but you thrive through it.
